The Alpine Project requires a 30% booking fee deposit. The remaining fee should be completed upon arrival to Georgia before the start of the tour. Bookings are confirmed when booking deposit is received and all dates, packages, and information is agreed on. We require all passport copies of guests for booking.
For ski lessons, we require a cancellation notice at least 72 hours in advance from the start date of the lesson. The 30% deposit will be refundable if cancelled before the 72 hour window begins. Ski lessons should be paid in full amount 24 hours before the start time of the lesson.
Cancellations made 60 days before the start date of the tour will be eligible for a fully refundable deposit. If cancellation is made 59 days or less from the tour date, the deposit will not be refundable. (This does not apply to ski lessons)
Date changes to the trip are allowed up to 30 days before the trip date with an administration fee of €30. Date changes are not allowed after 29 days before the trip date. Should you wish to change the date 29 days before the start date, you will need to cancel the prior booking, in which the original deposit will not be refundable.
Mountaineering and alpine activities are subject to local weather conditions, and while we will make every effort to meet the goal of the trip, sometimes this will not be deemed safe or possible. In the event of such a situation, we will make sure to offer reasonable alternatives and accommodations. No refunds will be made.
Should weather conditions not permit us reaching the summit, we will ensure all necessary accommodation is provided given an early descent scenario. Reserve days in itineraries exist to prevent such situations.
All bookings made with the agreement that the customer will strictly observe the safety instructions of The Alpine Project staff or guide. If you choose to disregard the advice of our staff or guide, you do it at your own risk.
The Alpine Project reserves all rights to exclude any guests from activities they are not prepared for or fit enough for. If any guest’s participation potentially jeopardizes their own, other guests, or the guide’s safety, they will not be able to continue participation. No refunds will be made to guests who are excluded on this basis.
All guests should make sure to have satisfactory insurance coverage for all of the activities that they will partake in. The insurance cover should include hospitalization costs and helicopter rescue costs in case of an accident during an activity.